Technology
You need two things to be a GRAVA student: a device and a reliable internet connection.
Your device
Use your own device, or we will give you a district iPad at no cost — your choice. Both work. You do not need to own a device to enroll here, and you do not have to use ours if you already have something that does the job.
District iPads come with a power cord and are issued under the Technology Device and Insurance Agreement, which families sign before the school year begins. Pickup is coordinated through the GRAVA office. Once school starts, devices are available at the District Educational Service Center; Bigfork-area students can pick one up at the Bigfork School office.
What kind of support you get depends on whose device it is
This is the part worth reading twice.
If you are on a district iPad, the ISD 318 Technology Department takes care of the whole machine — setup, updates, repairs, and replacement.
If you are on your own device, we will help where we can, but our support is more limited, because it is not our equipment. We do not manage or service devices that belong to your family. If your laptop will not boot, your tablet is out of warranty, or the operating system needs work, that goes to the manufacturer or to whoever you normally use for tech help.
What does not change is your account and your coursework. If you can sign in, we can help you with everything that happens after that — on any device.
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District iPad |
Your own device |
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Setup, updates, and software |
ISD 318 Technology |
You |
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Hardware repair or replacement |
ISD 318 Technology |
You — manufacturer or your own tech support |
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Loss, theft, or damage |
Report to the GRAVA office |
You |
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Home internet |
You/ISD318 |
You/ISD318 |
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School account and password |
ISD 318 Help Desk |
ISD 318 Help Desk — same |
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Edgenuity or Buzz not working |
Imagine Learning support |
Imagine Learning support — same |
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Assignments, pacing, and grades |
Your teacher |
Your teacher — same |
If your own device is getting in the way of your schoolwork, tell us. We would much rather hand you a district iPad than watch you fall behind — no cost, no penalty, any time during the year.
Where to go for help
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If the problem is… |
Contact |
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Inside your course — Edgenuity or Buzz will not load, a video will not play, an activity will not submit, a score did not record |
Imagine Learning technical support |
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Your school account or a district iPad — password, school email, ILVP sign-in, or an iPad that will not charge, start, or connect |
ISD 318 Technology Department Help Desk |
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Your own device — it will not turn on, hardware is failing, the operating system needs attention, or it is out of warranty |
Your manufacturer or your own tech support. |
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Something in the course itself — an assignment, a grade, pacing, or a "teacher review" prompt |
Your GRAVA teacher |
Look it up yourself, any time
Imagine Learning keeps help centers written for families — getting started, signing in, browser setup, error messages, and how to read progress reports. Most questions are answered there faster than by phone.
● Grades 6–12 (Imagine Edgenuity): help.imagineedgenuity.com → Help for Families
● Grades K–5 (Imagine Learning / Buzz): help.imaginelearning.com → Help for Families
One caveat: Imagine Learning supports the courseware — the platform and the lessons inside it. They cannot reset your school password, fix your iPad, or explain your grade. Those go to the ISD 318 Help Desk and to your teacher.
Before you start
Check your device against the technical requirements at imaginelearning.com. You will need a supported device, high-speed internet, speakers and a microphone, a current browser (Chrome or Firefox), and a headset or earbuds with a mic for live sessions.
These requirements apply to personal devices too. If yours cannot meet them, request a district iPad — we cannot upgrade or reconfigure a device we do not manage.
Every new student gets an online orientation to get familiar with the platform before coursework begins.